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Executive Chef Douglas Balish leads a close-knit brigade who bring energy, care and quiet mastery to every service. Together with the wider Grove team, in the kitchen and beyond, they deliver food, wine and hospitality of the highest quality, with warmth, pride and a shared love for what we do.

Kitchen

James Greatorex Head Chef

James works closely alongside Executive Chef Douglas Balish, taking on the key role of Head Chef and supporting the delivery of the food operation across the entire hotel. Calm, focused and deeply skilled, he plays an essential role in the kitchen’s rhythm and success.

Before joining Grove, James was Head Chef at the 3 AA Rosette restaurant L’Ortolan in Reading, where he first joined as Sous Chef in 2018 and was promoted to Head Chef in 2020. His earlier career includes two formative years as Chef de Partie at the world-renowned Fat Duck in Bray.

James’s elegant, contemporary approach to food, blending classical foundations with modern creativity, aligns naturally with Douglas’s own style and the expressive, thoughtful dishes Fernery is celebrated for.

 

 

Wine

Cathryn Bell Head Sommelier

Originally from Ammanford, Cathryn returned to Wales after 16 years to join the Grove team as Head Sommelier. Her love of flavour, story and hospitality runs deep, and her thoughtful, guest-focused approach brings something truly special to the Fernery experience.

Cathryn built her expertise in some of Ireland’s most acclaimed restaurants and hotels, including Ashford Castle, Michelin-starred Chapter One with chef Ross Lewis, and two-star Aimsir with chef Jordan Bailey. As Head Sommelier at Aimsir, she was part of the team behind the fastest-ever debut of two Michelin stars in the UK and Ireland, collecting multiple industry accolades along the way.

In 2026, Cathryn was named Sommelier of the Year at the AA Restaurant Awards, the inaugural recipient of this national accolade. The award recognises not only her depth of knowledge, but the way she brings wine to life for guests in a way that feels natural, engaging and memorable.

Before wine, Cathryn worked in international development across East Africa, earning a degree in Swahili and a deep understanding of people and place. It’s this perspective, paired with a joy for making people feel at ease, that shapes her distinctive, people-first style of service. Outside of work, you’ll often find her exploring the Pembrokeshire coastline with her two dogs, or testing new pairing ideas inspired by the world around her.

Food & Beverage

Andreas Grammatikopoulos Food & Beverage Manager

Hailing from Greece, Andreas studied International Relations and Economics at the University of Piraeus before discovering his true passion for hospitality while working at Cape Sounio, a 5-star resort with Grecotel. Inspired by the world of fine dining and luxury service, he pursued further studies in hospitality, marketing, and management, later developing an acclaimed bar program at Grecotel’s White Palace in Crete.

In pursuit of international experience, Andreas moved to the UK to join Moor Hall, a two Michelin-starred restaurant, before being recruited by Simon Rogan’s team to lead the bar and lounge at Henrock. There, his ethos-driven approach saw Henrock earn recognition as one of the UK’s top sustainable bar programs, igniting the ‘farm-to-glass’ movement across Rogan restaurants worldwide. Andreas is WSET Level 3 certified in wines, holds the Davidoff Cigar accreditation, and achieved top ranks in Diageo’s World Class bartender competition.

Dedicated to crafting memorable guest experiences and nurturing talent, Andreas is thrilled to bring his expertise to Grove of Narberth as Food & Beverage Manager.

Restaurant

Mourad Ben Tekfa Director of Restaurants

Originally from Cannes, Mourad brings decades of front-of-house expertise to the Grove. His first taste of hospitality came at the age of 12 in his family’s coastal restaurant, where he worked during school holidays and weekends for over ten years.

After gaining his Masters in Applied Foreign Languages from Nice University, Mourad began building his career in some of the most prestigious hospitality environments in Europe, including the Société des Bains de Mer group in Monaco and the Luxury Hotels of Monaco during the Grand Prix. His career later brought him to the UK, where he spent many years at Le Manoir aux Quat’Saisons and other leading British restaurants including Hambleton Hall and L’Ortolan.

Returning to Le Manoir, Mourad became Restaurant Manager and then Restaurant Director, playing a key role in shaping the guest experience and vision alongside Raymond Blanc for 18 years. During this time, he became a Master of Culinary Arts in 2013.

He joined Seren in 2020 as Director of Restaurants, bringing his calm leadership, knowledge, and passion for service to Grove of Narberth and the wider group. Outside of work, Mourad enjoys cooking, gardening, and spending time with his family, embracing life on the Pembrokeshire coast.

 

Restaurant

Lois Thomas Assistant Restaurant Manager

Originally from Pembrokeshire, Lois began her career locally before venturing further afield. Her experience includes roles at Michelin-starred Chapter One in Kent, Cliveden House and The Crown at Whitebrook, giving her the opportunity to work within some of the country’s leading hospitality teams.

After several years working away from home, Lois returned to Pembrokeshire in 2025 to join the Grove as Assistant Restaurant Manager. The move brought her back to the landscape and community she grew up around, while giving her the opportunity to combine her passion for hospitality with a deep appreciation for the exceptional local produce found across the region.

At the Grove, Lois brings her experience, warmth and understanding of thoughtful service to the restaurant team, helping to create the relaxed yet attentive experience that sits at the heart of Fernery.

Restaurant

Saara Hill Assistant Restaurant Manager

Hospitality was initially a secondary career for Saara, alongside her work as a dance and fitness professional. Having always felt at home in restaurants, her perspective changed in 2023 when she relocated from London to Narberth with her Pembrokeshire-born husband. A chance discovery of the Grove introduced her to the team and inspired her to make hospitality her main career.

Saara joined the Grove as Demi Chef de Rang in 2023, progressing to Chef de Rang in 2024, Head Waitress in 2025 and Assistant Restaurant Manager in 2026. Alongside her experience in front-of-house service, Saara holds a WSET Level 3 Award in Wines.

Originally from Finland and based in the UK since 2014, Saara brings energy, curiosity and a genuine passion for hospitality to Fernery. She is particularly focused on creating thoughtful experiences for guests and supporting the team around her.

Latest vacancies

Join our team

We’re always on the lookout for thoughtful, passionate people to join our close-knit team at Grove of Narberth. Whether you’re just starting out or bringing years of experience, we offer a supportive, inspiring place to grow, with full training, great benefits, and the chance to be part of something special.

If you love hospitality, care about the little details, and take pride in your work, we’d love to hear from you.